Terms of Purchase
Brand Name: Ozvella
Legal Company Name: Zhengzhou Yujia Information Technology Co., Ltd.
Business Owner: Liu Dan
Email: service@ozvella.com
Terms of Purchase
These Terms of Purchase explain the conditions that apply when customers purchase products through ozvella.com.
By completing an order on Ozvella, customers confirm that they understand and accept these purchase terms.
1. Seller Information
Ozvella is operated by:
Zhengzhou Yujia Information Technology Co., Ltd.
Business Owner:
Liu Dan
2. Order Placement
Customers must provide accurate information when ordering, including:
- Full name
- Shipping address
- Email address
- Payment information
Customers should review all order details before completing payment.
3. Order Confirmation
After an order is submitted, customers will receive an order confirmation email.
Order confirmation means we have received your request. Final acceptance occurs after payment verification and fulfillment review.
4. Payment Terms
Orders must be paid successfully before processing begins.
Payments are securely processed through authorized payment providers.
5. Processing Time
Orders are generally processed within 1-5 business days after payment confirmation.
6. Delivery
Orders will be shipped after processing is completed.
Estimated delivery time:
7. Customer Responsibilities
- Provide correct order information.
- Review product details before purchase.
- Maintain accurate shipping information.
- Contact customer support when assistance is required.
8. Returns and Refunds
All returns and refunds are handled according to Ozvella Returns & Refunds Policy.
9. Customer Support
For purchase-related questions:
Email:
service@ozvella.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM