Privacy Policy
Brand Name: Ozvella
Legal Company Name: Zhengzhou Yujia Information Technology Co., Ltd.
Website: ozvella.com
Customer Support Email: service@ozvella.com
Privacy Policy
At Ozvella, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and manage information when you visit ozvella.com or purchase products from our website.
1. Information We Collect
We may collect information including:
- Name and contact information
- Email address
- Shipping and billing information
- Order details
- Customer service communications
- Website usage information
2. How We Use Information
Collected information may be used to:
- Process and fulfill orders.
- Provide customer support.
- Send order and shipping updates.
- Improve website services.
- Prevent fraud and unauthorized activity.
3. Payment Information
Payment transactions are processed through secure third-party payment providers.
Ozvella does not store complete credit card numbers or sensitive payment information.
4. Cookies
Ozvella may use cookies and similar technologies to improve website functionality and customer experience.
5. Information Sharing
We do not sell, rent, or trade customer personal information.
Information may be shared only with trusted service providers necessary for business operations, including:
- Payment processors
- Shipping partners
- Website service providers
- Fraud prevention services
6. Data Security
We use reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.
7. Privacy Questions
For privacy-related questions, please contact:
service@ozvella.com
Contact Information
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM